Joy Mobile Service Center – Terms and Conditions

1. General By availing services from Joy Mobile Service Center, the customer agrees to the following terms and conditions. These terms govern the repair, maintenance, and related services provided by the service center.

2. Service Warranty

• Repairs carried out by Joy Mobile Service Center come with a limited warranty of [X] days from the date of service.
• The warranty covers only the specific repairs undertaken and does not include damage due to mishandling, liquid damage, or unauthorized repairs.
• Any warranty claims must be accompanied by the original service receipt.

3. Diagnosis and Repair

• Diagnosis charges may be applicable if the customer does not proceed with the repair after the diagnosis.
• Repairs will only be carried out after obtaining customer consent.
• In case of unavailability of spare parts, additional time may be required for service completion.

4. Data and Privacy

• Customers are advised to take a backup of their data before submitting their devices for repair.
• Joy Mobile Service Center is not responsible for data loss during the repair process.

5. Spare Parts and Pricing

• Only genuine or high-quality compatible spare parts will be used for repairs.
• Prices of spare parts and service charges are subject to change without prior notice.
• Customers will be informed of the estimated cost before proceeding with the repair.

6. Liability

• Joy Mobile Service Center is not responsible for any pre-existing damage to the device.
• The service center is not liable for any damage occurring after the device has been collected by the customer.

7. Collection and Storage

• Customers must collect their repaired devices within [X] days of notification.
• Unclaimed devices beyond [X] days may be subject to disposal or additional storage charges.

8. Refund and Cancellation Policy

• Once a repair is completed, refunds are not applicable.
• Cancellations before service commencement may be subject to processing fees.

9. Customer Responsibilities

• Customers must provide accurate information regarding the device’s issue.
• Any misrepresentation or false claims may result in service denial.

10. Governing Law These terms and conditions are governed by the laws of [Jurisdiction/Region] and any disputes will be subject to the local courts.

The customer acknowledges and agrees to abide by these terms and conditions by submitting a service device.

For further queries, please get in touch with us at [Contact 9606418939].